- Pricing Policy
- Our Shipping Policies
- 30 Day Money Back Guarantee
- Jewellery and Watch Warranty
- Platinum Protection Program
JC Bradley Jewellers reserves the right to change prices, terms, specifications and warranties for products on this website at any time without prior notice. JC Bradley Jewellers attempts to post accurate information but errors may sometimes occur. Any such errors in product specifications, descriptions, and pricing will be corrected when discovered and JC Bradley Jewellers reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions, including after an order has been submitted. If an error in pricing is discovered after your order has been submitted, JC Bradley Jewellers will inform you of the error – at which time you may either cancel or re-confirm your order.
Any other questions? We’re here to help. Simply call us direct at 1-236-426-4944. Email us at firstname.lastname@example.org.
Our Shipping Policies
In the case of international orders, JC Bradley’s regrets to inform that they cannot be held responsible for any customs fees or charges assessed by the destination country. We are required by law to disclose the full value of the contents and cannot alter the value. In the case of a returned item, the purchaser shall be responsible for any customs fees or charges incurred in the original shipping of the item. For more information about international customs fees please contact your local customs office.
JC Bradley’s online provides free shipping on all purchases. We tailor the shipping method to suit the value of your order:
- Orders under $500 are shipped via CANADA POST Priority Mail.
- Orders over $500 are shipped via FedEx Overnight shipping. Orders shipped to rural, remote or areas without FedEx service will be shipped using alternative shipping agencies. Overnight shipping may not be available in all areas.
Special Shipping Requirements
Need it to be a surprise? We can often make special arrangements for discreet and timed deliveries. Let us know your plans and we’ll ensure they’re executed properly.
CURBSIDE PICKUP FOR ONLINE ORDERS
Add desired items to our online shopping cart, proceed to checkout.
Select “Store Pick-up” as your shipping method.
Select Day and Time of the curbside pickup. Curbside Pick up available the next working day from your order after 3 pm. We will call you to verify the pickup time after your order is ready.
Wait for us in your car at the designated parking spot located next to the front doors
Staff verifies your driver’s license.
Drive home safe with your new purchase!
If you need to change the time or date of your curbside pick up, please email us email@example.com to make these arrangements.
Curbside Pickup available at the location below:
#100-3200 30th Avenue
Vernon, BC V1T 2C5
For more information please contact us:
30 Day Money Back Guarantee
If you are not 100% satisfied with your purchase, you can return your order for a refund or exchange, up to 30 days from the date of delivery. Returned or exchanged products must be in the condition you received them and in the original box and/or packaging. The return of any merchandise shall be at the sole discretion of JC Bradley Jewellers. JC Bradley’s reserves the right to charge a 35% re-stocking fee for accepted returns or exchanges. Special orders or custom-made merchandise will not be accepted for return or exchange due to the specific tastes and designs of these types of items.
How To Prepare A Return
To return your item for repair or refund, please contact us either via phone or email prior to returning any merchandise to the store. Our service representatives will provide step-by-step instructions on how to process your return quickly and easily. Return shipping charges are non-refundable.
JC Bradley’s is not responsible for lost, damaged, or customs returned shipments. Return shipment without the Return Authorization Number written on the outside of the package will not be accepted. For security purposes, do not write “jewellers” anywhere on the outside of the package.
Jewellery and Watch Warranty
Jewellery purchases come with a 1 year limited warranty unless otherwise stated. It is to JC Bradley’s discretion, jewellery repairs will either be completed in-store or sent back to the manufacturer. Damage on any part of the jewellery resulting from abnormal/abusive use, lack of care, negligence, accidents (knocks, dents, crushing, heat, etc.), will not be covered under warranty.
Watch warranties are honoured through the specific watch companies. Warranties vary between companies so please refer to the warranty card provided for complete warranty details.
Platinum Protection Program
This is a legal contract (the “RSG”). This is not a contract of insurance.
The company obligated under this plan is JC Bradley Jewellers. In order for this RSG to be valid you must keep both this document and the original purchase receipt as well as have semi-annual inspections completed and recorded on this RSG document by an authorized JC Bradley Jewellers representative. Only on (“Item”) is covered under this RSG. The RSG is only valid if the Ownership Information on thisRSG is complete and signed by an authorized JC Bradley Jewellers representative. The RSG is non-transferable from the Owner.
This RSG covers materials and labour for the following services and repairs needed either as a result of manufacturer’s defect or normal wear and tear. Diamonds / gemstones lost or chipped as a result of manufacturer’s defect will be replaced. The item must be inspected, including re-tipping of progs, claw work and stone tightening, by JC Bradley Jewellers six months from the date of purchase, and every six months thereafter, completion of which must be recorded on this RSG. If the item is a ring, JC Bradley Jewellers will re-size up to two sizes (up or down) once every twelve months. Diamonds, gemstones that require re-setting as a result of either defective workmanship or normal wear and tear will be carried out by JC Bradley Jewellers.
The item may be refinished and polished an unlimited number of times. Replacement backs on earrings will be provided as required. Clasp replacement and soldering of chains and rings will be done as needed. If the item is stolen during the period of coverage and areplacement item of similar value is purchased at JC Bradley Jewellers,
the remaining term of the RSG will be transferred to the new item.
The RSG does not cover damage caused by acts of God, excessive
abuse and neglect, improper treatment of damages caused by accidents (car vandalism, fire, etc.), loss of diamonds, gemstones or any other part of the item caused by defective workmanship performed by anyone other than JC Bradley Jewellers. This RSG does not cover loss or theft of the item. This RSG is voif if any work is done on the item by anyone other than JC Bradley Jewellers.
LIMIT OF LIABILITY
The cumulative liability to JC Bradley Jewellers under the RSG shall be equal to the purchase price of the item. At any time if the total equivalent retail value of all authorized repairs and services is equal to, or surpasses, the original purchase price of the item or the item is replaced by JC Bradley Jewellers with another item of equal or greater value, the RSG will be of no further force or effect.
TERMS OF COVERAGE
All terms in the coverage defined herein begin on the date of purchase
of the RSG as shown on the sales receipt and continue for the Owner’s
lifetime or the product’s lifetime, whichever is shorter.
PURCHASE VALUE PRICE
$500 – $1,000 $79.95
$1,001 – $2,000 $149.95
$2,001 – $4,000 $249.95
$4,001 – $6,000 $449.95
$6,001 – $10,000 $599.95
JC Bradley’s Platinum Protection covers the following service and repairs:
- Replacement of lost or chipped diamonds/gemstones
- Claw work
- Stone tightening
- Semi-annual cleaning and inspections
- Ring sizing
- Resetting diamonds/gemstones
- Refinishing and polishing
- Replacing backs on earrings
- Clasp replacement
- Soldering of chains and rings
- Complimentary gemological report
JC Bradley Jewellers is committed to protecting your privacy. All personal information you provide during newsletter signup or checkout is used to process your orders or to contact you regarding a particular transaction only. All financial information is gathered securely using the latest version of SSL (Secure Sockets Layer). A SSL is a protocol that encrypts your information into codes so that your information is kept secure while being transmitted via the Internet. JC Bradley Jewellers is the keeper of the information collected on this site and guarantees your information will not be disclosed to any outside organization or third party. All gathered information is treated seriously and with full respect to your privacy. We may use your contact information to contact you about new products, features or special promotions. If you do not wish to receive such communications, you may remove yourself from the mailing list by unsubscribing via email.